Domestic Shipping Policy
Order Processing Time
All shipments are processed within five business days. Orders are not shipped or delivered on weekends or holidays. If there will be a significant delay in completion of your order, we will contact you via email or phone.
Shipping Rates & Delivery Times
Shipping costs a flat rate of $20. We ship via Canada Post who typically deliver within 1-7 days.
Shipment to P.O. boxes
Memorylabs.ca ships to all Canada Post recognized addresses within Canada, including P.O. boxes.
Shipment Confirmation & Order Tracking
You will receive an email with a tracking code once your originals are in transit. The tracking number will be active within 24 hours.
Damages & Lost Items
Memorylabs.ca is not liable for any items damaged or lost during shipping. In the rare event that something does happen to your originals during shipping, please contact us immediately so we can work to make things right.
International Shipping Policy
We do not currently accept orders from outside of Canada.